Disconnection and Unexpected Error Issue 3-9-18

[Libiran]

Hi Summoners,

For us to further check on this matter, please provide us the following:
Location:
ISP (Internet Service Provider)
ISP Bundle and Variant:
External IP (www.whatismyip.com)
Pathping Result from (125.5.6.1 )
Traceroute Result (125.5.6.1)
*To get your pathping, press Start > kindly type "cmd" on your Search bar, press Enter and type "pathping 125.5.6.1" then Enter. Wait until it states "completed". Then right-click on the window, click Select all, then press ctrl+c and paste it here.


**To get your traceroute, press Start > kindly type ?cmd? on your Search bar, press Enter and type "tracert 125.5.6.1" then Enter. Wait until it states "completed". Then right click on the window, click Select all, then press ctrl+c and paste it here together with the pathping.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\OBM>
C:\Users\OBM>pathping 125.5.6.1


Tracing route to epldt1.epldt.net [125.5.6.1]
over a maximum of 30 hops:
0 PC21 [192.168.1.121]
1 192.168.1.1
2 192.168.2.1
3 112.202.64.1.pldt.net [112.202.64.1]
4 122.2.159.89.static.pldt.net [122.2.159.89]
5 210.213.133.74.static.pldt.net [210.213.133.74]
6 122.2.175.26.static.pldt.net [122.2.175.26]
7 * * *
Computing statistics for 150 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 PC21 [192.168.1.121]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 0ms 1/ 100 = 1% 1/ 100 = 1% 192.168.2.1
0/ 100 = 0% |
3 1ms 1/ 100 = 1% 1/ 100 = 1% 112.202.64.1.pldt.net [112.202.64.
1]
0/ 100 = 0% |
4 2ms 0/ 100 = 0% 0/ 100 = 0% 122.2.159.89.static.pldt.net [122.
2.159.89]
0/ 100 = 0% |
5 2ms 0/ 100 = 0% 0/ 100 = 0% 210.213.133.74.static.pldt.net [21
0.213.133.74]
100/ 100 =100% |
6 --- 100/ 100 =100% 0/ 100 = 0% 122.2.175.26.static.pldt.net [122.
2.175.26]


Trace complete.


C:\Users\OBM>