Error 0xC10100BF "This file isn't playable"

Hi guys, I'm using Windows 10 and when I try to open certain .mp4 files, I get an error message saying likes:
Can’t play
This file isn’t playable. That might be because the file type is unsupported, the file extension is incorrect or the file is corrupt.
0xc10100bf
Any ideas what's going on?
Thanks in advance for all your help.

 

Not yet any one help, but found this article helpful- https://appuals.com/0xc10100bf-this-file-isnt-playable/