Garena Philippines is Shutting Down

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From DaGeeks, Confirmed: Garena Lays off Majority of It’s PH Employees



(10/16/2018 2:34 AM – Reports received says that the lay off happened within the a couple of weeks after Globe Conqueror’s Manila ended)

Currently, I was informed that the only remaining Garena PH team left is the finance team so this puts to question the operations side of their games. It may be that the SG team is currently handling the load left by the closure and there has been no word yet on the future of the company here in the Philippines or of their games.

(10/16/2018 2:35 AM – Garena SG has already taken steps in taking over the operations of the various channels Garena PH has for League and you can notice that with the more templated announcements and content you have been seeing being produced in the main website.)

I’ll update this post as I try to find out more.

Update (11/09/2022):
https://pinoygamer.ph/threads/riot-...ht-tactics-in-southeast-asia-from-2023.20336/

Riot Games announced that it will take over publishing of League of Legends (“League”) and Teamfight Tactics (“TFT”) in Southeast Asia and Taiwan starting from January 2023. This brings Riot’s total number of self-published titles in the region to five, including VALORANT, League of Legends: Wild Rift, and Legends of Runeterra.
 
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Roviel Villapana

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Before you go crazy or something here are some of my thoughts about this news

Why did Garena PH shut down?
In my opinion, it all boils down to one thing, Money, it means Garena PH is not making a profit even with the release of AoV so in a financial viewpoint shutting down the Philippines office is reasonable decisions.

Another reason may have been the most recent debacle, in which League of Legends Client was infected by a crypto mining script that resulted on higher CPU usage on affected users.

Will LoL be removed in the Philippines?
God No, its still one of the most popular game in the country, League of Legends is here to stay. Also, bear in mind Garena did not create League, Riot Games made it and Tencent is a majority owner of Riot Games so in short Garena is just a licensing publisher to aid penetrate the market.

For me it would actually be better if we dont have Publishers like Garena, why? this means we will get updates directly from Riot Games for League of Legends, minimal region lock if Arena of Valor is published directly by Tencent imagine getting the same update from the parent company.

What will happen to my LoL account?
Nothing, data centers are usually situated overseas like Singapore so based from the news that Singapore office is now handling the situation your Garena accounts will remain as it is.

Proof? here is the location of the Garena Servers for SEA


So what will change?
Most likely change will be the events, since Garena has close ties with gaming event coordinators in Philippines its unknown how or who will be the contact meaning some LoL or AoV related events could get affected

Is this a good or bad thing?
For me its very good, did you know that you cannot access lol account information in Philippines because of the lack of api support? if we merge with Garenas other SEA data centers we might get access to this stats meaning ranking factors are now SEA based.

Video Coverage:

here are some of my thoughts and opinions feel free to add yours in the comment
 
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PusaChen

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Another main reason is mis management!

We all know Garena Philippines having alot of issues and controversies, they are also known for having internal politics making it very corrupt

I have alot of friend who worked there who resigned because of their crap i also got wind of them being shady on contracts with influencers so in short good for them they had this coming
 

dutete

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Before you go crazy or something here are some of my thoughts about this news

Why did Garena PH shut down?
In my opinion, it all boils down to one thing, Money, it means Garena PH is not making a profit even with the release of AoV so in a financial viewpoint shutting down the Philippines office is reasonable decisions.

Another reason may have been the most recent debacle, in which League of Legends Client was infected by a crypto mining script that resulted on higher CPU usage on affected users.

Will LoL be removed in the Philippines?
God No, its still one of the most popular game in the country, League of Legends is here to stay. Also, bear in mind Garena did not create League, Riot Games made it and Tencent is a majority owner of Riot Games so in short Garena is just a licensing publisher to aid penetrate the market.

For me it would actually be better if we dont have Publishers like Garena, why? this means we will get updates directly from Riot Games for League of Legends, minimal region lock if Arena of Valor is published directly by Tencent imagine getting the same update from the parent company.

What will happen to my LoL account?
Nothing, data centers are usually situated overseas like Singapore so based from the news that Singapore office is now handling the situation your Garena accounts will remain as it is.

Proof? here is the location of the Garena Servers for SEA


So what will change?
Most likely change will be the events, since Garena has close ties with gaming event coordinators in Philippines its unknown how or who will be the contact meaning some LoL or AoV related events could get affected

Is this a good or bad thing?
For me its very good, did you know that you cannot access lol account information in Philippines because of the lack of api support? if we merge with Garenas other SEA data centers we might get access to this stats meaning ranking factors are now SEA based.



here are some of my thoughts and opinions feel free to add yours in the comment
Thanks very informative opnion, just a quick question non lol related.

How will this affect other games tulad ng Arena of Valor or Free Fire since Garena PH din sila?
 

Roviel Villapana

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Good questions, again here are my thoughts

How will this affect other games tulad ng Arena of Valor or Free Fire since Garena PH din sila?
It wont it will be similar scenario with LoL basically not affected at all

also do you think they will merge users sa iba pang countries?
Technically they are already merged since they are in a data center to begin with, as for the idea of getting matched with other users in diff countries its unlikely. In short you will still be matched with players in your region
 

Destiny

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Interview daw from ex garena staff

The Closing of Garena PH

Q: Confirmation, is Garena PH really closing down?
A: Yes. All operations will be handled by HQ but servers will stay here in the Philippines but will be managed by HQ.

Q: Why is such a decision made?
A: This decision was made by hq. All other offices are closing except for vVietnamand HQ.

Q: Why?
A: Because of low profit. In other words nalulugi na, unlike the sales of Vietnam.

Q: How come they have low profit when their games are a hit especially League of Legends.
A: Nope. League is also droping on sales. Much more expense than profit.

Q: Why is there no official statement or announcement from Garena itself?
A: The last event called conquerors was sponsored by Globe. They gave Garena 50 million for them to advertise and sponsor games which are handled by Garena. And Garena ph thought that thia deal will get some of their losses but it did not.

Q: Again, why no official announcements?
A: It's their strategy not to make players to panic. For 5 years that im in that company. I dont see them that confident to handle customers/players.

A Probable End for League of Legends

Q: Do you think Garena will eventually close down and see the end of LoL as a game?
A: Yes. Because Garena and Riot have a contract and it will be ending soon. And as far as I know, Riot will have an office here in the Philippines. So they may get back lol and run it from their part. It may close down or accounts in ph will be merged to sg server.

Q: So, League of Legends will still be a game to play and RIOT might eventually take over?
A: Yes

Effect/s on Local Players
Q: How will LoL local players be affected by these changes?
A: Actually they will not be affected that much. If the migration will happen either they will register for the migration and the servers will be down for at least 3 days.

Q: Is the migration inevitable? Is it already planned?
A: When i left Garena there was no talk regarding that. Just the operations that will be handled by HQ. But as I've heard from a friend of mine that was just offered to resign last month. That there are some talks that it may happen in the near future

Q: Any message for Garena fans and players?
A: My message to players is just be prepare for the worst. On my opinion. Garena ph down fall is because of poor management.

Q: Why did you say poor management?
A: On my first 2 years in garena its all good. Sales, marketing etc. But after they changed the people who is handling these departments. That the time when the profit is going down
 

anonymous

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The interview with Garena employee is inconsistent it seems he has no idea at all check this answers
Q: Do you think Garena will eventually close down and see the end of LoL as a game?
A: Yes. Because Garena and Riot have a contract and it will be ending soon. And as far as I know, Riot will have an office here in the Philippines. So they may get back lol and run it from their part. It may close down or accounts in ph will be merged to sg server.

First he states they may close down accounts or merge with sg server.
Q: How will LoL local players be affected by these changes?
A: Actually they will not be affected that much. If the migration will happen either they will register for the migration and the servers will be down for at least 3 days.

Then say it wont get affected, incompetency runs deep in this company so buti nga sa inyo
 

Second Place

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The reason is definitely mismanagement and incompetence.

Customer service is complete garbage and utterly useless.
I've had numerous of submitted tickets that were never resolved and only received automated replies.
The Garena app itself is a joke. Multiple times they have injected malicious files that eats up the GPU.
Every time someone find it out they just take it away and say sorry and put it back in a few months later. Not only that, it is corrupt on the inside too.

Everyone knows that Garena is shit tho so its nothing new really. The downfall is inevitable and I'm sure other players would be happy too for when Riot takes over.
 

GameMaster

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Lol so puro mobile games nalang?

Statement from Sea
We regularly review our operations to align resource allocation with our business objectives. With mobile penetration in the region rising rapidly, we have an increasing focus on the mobile-first generation for all our businesses. In fact, while we are firmly embedded as the regional leader in online PC games, we see rapid growth in our mobile and self-developed titles which account for an ever-larger proportion of online game activity in our region. In line with this industry shift, certain front-line PC-focused operations or maintenance roles have been streamlined as our game business continues to grow rapidly in this mobile era.

We are deeply committed to the Philippines by offering both the leading digital entertainment platform and the leading e-commerce platform to local consumers, and we continue to create jobs and increase our headcount in this important market as our business grows.

We are working closely with those involved to support their transition to new roles inside or outside our company. Our localization, community support, and esports efforts will continue as normal. Garena is also the leading esports organizer in our region and we will continue to drive the growth of esports in the Philippines and across the region.


Kahit free fire hirap kalabanin Rules of Survival
Free Fire continues to grow strongly - as disclosed at our recent Q2 earnings announcement in August,Free Fire's daily active user (“DAU”) count has reached a record high of more than 16 million.

AoV isa pa to patay halos lahat ng groups masyado mataas requirement compared sa Mobile Legends
The AOV International Championship is being held in our region for the first time in November. It will have the largest ever prize pool in AOV history of $600k, which is one of the largest ever for a mobile esports event. The group stages will be held in Vietnam and Thailand in November, and the final will be in Bangkok in December.

In summary wla na sila pakelam sa pc users
 
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EJ Subiere

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Nov 1, 2018
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NO TO GARENA!!
This is my confession about Garena.
Since nagkalat na ang balita na mawawala na daw ang garena ph, kaya itodo ko na to..

.
LOL player ako. Kaso nag quit ako dahil sa bulok na system ng garena. Nag implement sila ng banning system. Active pa yun dati kaya na perma ban ako dahil sa chatting! (Aaminin ko naging toxic ako pero perma ban agad?)
Ngayon pwede na mag unli chat at unli TT sa LOL kasi wla ng banning system, hindi na active. Napaka unfair ng garena dba?. Yung GM ang nag activate tas binawi. Poteks. Sayang 60k Worth skins ko. Kaya happy ako ngayon dahil mawawala na daw ang garena (KARMA IS REAL) Pinerahan lang tayo. Sa mga AOV players jan wag na kayo gumastos para sa skin kasi baka may banning ang AOV soon!. Goodluck.

Lesson learned: Wag gumastos sa garena.

PS: FREE to play ang LOL pero Hindi free ang skins na binili ko using garena card. Poteks hindi biro ang 60k php
 
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Garen Blitzcrank

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My Reply as a Previous GPH employee
The Closing of Garena PH

Q: Confirmation, is Garena PH really closing down?
A: Yes. All operations will be handled by HQ but servers will stay here in the Philippines but will be managed by HQ.
-True
Q: Why is such a decision made?
A: This decision was made by hq. All other offices are closing except for vVietnamand HQ.
-True
Q: Why?
A: Because of low profit. In other words nalulugi na, unlike the sales of Vietnam.
-"unlike sales of Vietnam" - Statement is a complete lie

A Probable End for League of Legends

Q: Do you think Garena will eventually close down and see the end of LoL as a game?
A: Yes. Because Garena and Riot have a contract and it will be ending soon. And as far as I know, Riot will have an office here in the Philippines. So they may get back lol and run it from their part. It may close down or accounts in ph will be merged to sg server.
-Complete BS

Q: So, League of Legends will still be a game to play and RIOT might eventually take over?
A: Yes

Q: Any message for Garena fans and players?
A: My message to players is just be prepare for the worst. On my opinion. Garena ph down fall is because of poor management.
-Management is Good, well for employees who do ninja play for 6hrs a day and only work for 2hrs its poor management for them, especially the CS department

Q: Why did you say poor management?
A: On my first 2 years in garena its all good. Sales, marketing etc. But after they changed the people who is handling these departments. That the time when the profit is going down
-they only change ppl cuz they resigned. And i don't think this person now the actual and complete stats

The last person na alam ang stats was a complete retard. Giving away RP to Shoutcasters, Iinfluencers, streamers that were all under the table and the management only found out after he resigned. total RP stolen was almost 2M RP
 

PusaChen

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The last person na alam ang stats was a complete retard. Giving away RP to Shoutcasters, Iinfluencers, streamers that were all under the table and the management only found out after he resigned. total RP stolen was almost 2M RP

Yep this is true! There an under the table transaction with gaming group in the Philippines with the initials "R R", kilala nyo na yan cant say more baka awayin mga sources ko.

Imagine 2million RP daming yumaman jan
 

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