Q1. How to report bugs, installation and payment issues to customer service?
1. Click the ‘Gear’ icon at the top right corner.
2. Go to the ‘Account Setting’ page.
3. Click on ‘Support’.
Alternatively, you can reach our support team via email: [email protected]
Q2. Is the game available in Europe?
LifeAfter is currently not available to players in Europe. However, we are already working on making the game available world wide soon. Please stay tuned.
Q3. When will the game become available in other languages such as Indonesian and Spanish?
We don't have an exact date yet on when the game will be available in other languages. The best way to stay up to date with news about upcoming updates in the game is to follow us on Twitter and Facebook.
Q4. I have issues with my emulator, please help me!
We currently don't have an official emulator and can therefore not provide appropriate assistance with emulator problems.
Q5. How to add friends?
There are three ways to add friends:
1. You can click the latest messages feed at the bottom of the screen, open the “Contacts” tab and enter you friend’s name at the bottom in order to add them directly.
2. When you are in the same place with other players, you could click the “location” icon on the left side of the latest messages feed. There you will see a list of nearby players. You will then be able to open a small interaction menu by clicking on their portrait - “Add friend” option will add them as your friend.
3. When you chat in the World Channel, you can click the profile picture of a person you would like to add. You can open the World Channel by clicking on the latest message feed at the bottom of the screen.
Q6. How to join a camp?
1. Go to the Happy 101 Mall, and find Manager Billy.
2. You have to wait until the mayor of the camp accepts your application to join the camp.
3. Once you join a camp, you cannot leave it for 24 hours.
Q7. How to add a room mate?
1. Make sure your Friendliness reached 1500.
2. Add your desired room mate as your friend first.
3. Invite your friend to cohabitation in the Manor.
Q8. Some players insulted me in the game. How can I report them?
1. Click the chat box located at the mid-bottom during the game.
2. When you enter the “Channel” page, select “contact”.
3. At the bottom of this page, enter the name of the player you wish to report.
4. When you see his avatar, please click it and then click report.
Q10. What should I do if I am stuck in the stone/wood?
1. Click the ‘Gear’ Icon at the top right corner.
2. Click on ‘Solve Jam’ button.
Q11. What is the difference between MiskaTown and NancyCity? I have a friend who can only access NancyCity/MiskaTown. How can I play with my friend?
They are two different servers. The NancyCity server is set in Southeast Asia while the MiskaTown server is in North America. Usually the game would automatically match the server for you based on your language setting. If you wish to change to the other server, you can simply change your language setting. For example, from English (Singapore) or any other SEA language to American English and vice versa. But it may result in laggin.
Q12. Can I transfer my Chinese account to the global version? I have played on the Chinese server since the game was launched and I don’t want to restart the game again.
Unfortunately you will need to restart LifeAfter in its global version. The Chinese version is meant for Chinese users. When the English version was released, the Chinese version got no update with an English option.
Q13. I cannot enter the game, please help me.
This problem usually results from your phone’s region setting. Normally you can set your phone language to American English or English in non-European countries to fix it. For the survivors whose phone language is simplified or traditional Chinese, please set your phone language to Chinese (Singapore).
If you have more tech questions, please leave them in the comments below and we will get back to you.
1. Click the ‘Gear’ icon at the top right corner.
2. Go to the ‘Account Setting’ page.
3. Click on ‘Support’.
Alternatively, you can reach our support team via email: [email protected]


Q2. Is the game available in Europe?
LifeAfter is currently not available to players in Europe. However, we are already working on making the game available world wide soon. Please stay tuned.
Q3. When will the game become available in other languages such as Indonesian and Spanish?
We don't have an exact date yet on when the game will be available in other languages. The best way to stay up to date with news about upcoming updates in the game is to follow us on Twitter and Facebook.
Q4. I have issues with my emulator, please help me!
We currently don't have an official emulator and can therefore not provide appropriate assistance with emulator problems.
Q5. How to add friends?
There are three ways to add friends:
1. You can click the latest messages feed at the bottom of the screen, open the “Contacts” tab and enter you friend’s name at the bottom in order to add them directly.
2. When you are in the same place with other players, you could click the “location” icon on the left side of the latest messages feed. There you will see a list of nearby players. You will then be able to open a small interaction menu by clicking on their portrait - “Add friend” option will add them as your friend.
3. When you chat in the World Channel, you can click the profile picture of a person you would like to add. You can open the World Channel by clicking on the latest message feed at the bottom of the screen.
Q6. How to join a camp?
1. Go to the Happy 101 Mall, and find Manager Billy.
2. You have to wait until the mayor of the camp accepts your application to join the camp.
3. Once you join a camp, you cannot leave it for 24 hours.
Q7. How to add a room mate?
1. Make sure your Friendliness reached 1500.
2. Add your desired room mate as your friend first.
3. Invite your friend to cohabitation in the Manor.
Q8. Some players insulted me in the game. How can I report them?
1. Click the chat box located at the mid-bottom during the game.
2. When you enter the “Channel” page, select “contact”.
3. At the bottom of this page, enter the name of the player you wish to report.
4. When you see his avatar, please click it and then click report.
Q10. What should I do if I am stuck in the stone/wood?
1. Click the ‘Gear’ Icon at the top right corner.

2. Click on ‘Solve Jam’ button.

Q11. What is the difference between MiskaTown and NancyCity? I have a friend who can only access NancyCity/MiskaTown. How can I play with my friend?
They are two different servers. The NancyCity server is set in Southeast Asia while the MiskaTown server is in North America. Usually the game would automatically match the server for you based on your language setting. If you wish to change to the other server, you can simply change your language setting. For example, from English (Singapore) or any other SEA language to American English and vice versa. But it may result in laggin.
Q12. Can I transfer my Chinese account to the global version? I have played on the Chinese server since the game was launched and I don’t want to restart the game again.
Unfortunately you will need to restart LifeAfter in its global version. The Chinese version is meant for Chinese users. When the English version was released, the Chinese version got no update with an English option.
Q13. I cannot enter the game, please help me.

This problem usually results from your phone’s region setting. Normally you can set your phone language to American English or English in non-European countries to fix it. For the survivors whose phone language is simplified or traditional Chinese, please set your phone language to Chinese (Singapore).
If you have more tech questions, please leave them in the comments below and we will get back to you.