Regarding the issues that most of our players are concerned about, we’ve attached great importance to them. Now, Miya, the adorable Moon Elf, is calling for her partners to discuss them. Please participate in Q & A with Miya and provide your questions and suggestions.
Miya will record everything you say and discuss them with her partners to provide better gaming experiences to you!
If you have any other suggestions, you could leave your comments in the Comment Area and Miya will keep an eye for them. Thank you so much for your support!
Q: Fair matchmaking. Mythic shouldn’t match with Epic at all even if invited by friends. not fair to other teammates.
A: We are currently working on the matchmaking mechanism so as to find the most suitable fellow players with you and thus, provide better gaming experiences.
Q: Make more devices available for High Frame Mode.
A: Since the High Frame Rate has high demands for hardware, in order to provide good gaming experiences, hardware under requirements doesn’t have access to HFR Mode.
Q: Players are complaining about being tagged as AFK even if they were not. Credit scores are deducted even if they are not really AFK.
A: We have been keeping optimizing and adjusting our reporting system. A huge update is scheduled to be issued in Patch 1.4.28 . If you are discontent with losing Credit Scores, you could appeal for that in the in-game punishment mail.
Q: Wish to be able to choose for skins in events instead of random.
A: Thank you for your suggestions. We are considering to offer more activities like this in the future.
Q: Have a discount on the National Flag change card.
A: On January 2020, we will offer discounts on National Flag Cards. Please stay tuned for our activities.
Q: Suggestion that the mic could work on the screen of match loading.
A: If your mic is turned up in the room, you will hear voices on entering the loading interface.
Q: When to reinstall the game and game will lead us to create a new ID and there will be a bug at switch ID button on that page which will appear less than 1 second so please change the log in mechanic more easier to log in like other game.
A: We have been optimizing the function of switching Accounts and have conducted tests in several regions. In the future, this function will be launched. Please look forward to it.
Q1: The lag issues after the update.
Supplier network fluctuation and network congestion during Internet rush hours would cause network problems. In regards to the network issues, we have established a professional team to constantly deal with the emergencies. Meanwhile, we will keep optimizing and improving our network.
Please tap FAQ for more issues regarding the network.
FAQ: https://pinoygamer.ph/threads/mobile-legend-lag-issue-faq.7716/
Q2: Some mythic players should be ranked down back to the legend. It's a hindrance for us who take the game seriously.
Meanwhile, we will keep improving the mechanism of Mythic Points. What’s more, we are designing Star Protection Cards for Mythic players. In the future, Star Protection Cards will be applied to Mythic players.
Q3: I suggest that you should make the survival game mode optional to download because I think it takes a lot of storage and I don't even play this arcade game mode.
Soon, we will change our way of downloading our resources. You could choose to download only the arcade mode resources you want.
Q4: Have a discount on the National Flag change card.
On Dec 12, 2019, we will offer discounts on National Flag Cards and offer discounts for other items (Starlight Member Cards excluded). Please stay tuned for our activities!
Q5: After entering in the game and start a battle for the first time, if you immediately learn how to utilize skills with the help of skill indicators after entering the battlefield, you will find the skill indicator becomes shorter.
Now, the skill indicators are normal again.
Q6: Please make Chess TD permanent and players are looking forward to having more achievements and heroes added.
The CHESS-TD Mode will be reopened in December this year in an all-new way. Please stay tuned!
Q7: The battlefield icon is too small.
At present, we have made our icons smaller for better displaying our game, but the scope for tapping the button remains unchanged. In the future, we will make more adjustments in the size of the icons. It would take some time to get used to it.
Miya will record everything you say and discuss them with her partners to provide better gaming experiences to you!
If you have any other suggestions, you could leave your comments in the Comment Area and Miya will keep an eye for them. Thank you so much for your support!
Q: Fair matchmaking. Mythic shouldn’t match with Epic at all even if invited by friends. not fair to other teammates.
A: We are currently working on the matchmaking mechanism so as to find the most suitable fellow players with you and thus, provide better gaming experiences.
Q: Make more devices available for High Frame Mode.
A: Since the High Frame Rate has high demands for hardware, in order to provide good gaming experiences, hardware under requirements doesn’t have access to HFR Mode.
Q: Players are complaining about being tagged as AFK even if they were not. Credit scores are deducted even if they are not really AFK.
A: We have been keeping optimizing and adjusting our reporting system. A huge update is scheduled to be issued in Patch 1.4.28 . If you are discontent with losing Credit Scores, you could appeal for that in the in-game punishment mail.
Q: Wish to be able to choose for skins in events instead of random.
A: Thank you for your suggestions. We are considering to offer more activities like this in the future.
Q: Have a discount on the National Flag change card.
A: On January 2020, we will offer discounts on National Flag Cards. Please stay tuned for our activities.
Q: Suggestion that the mic could work on the screen of match loading.
A: If your mic is turned up in the room, you will hear voices on entering the loading interface.
Q: When to reinstall the game and game will lead us to create a new ID and there will be a bug at switch ID button on that page which will appear less than 1 second so please change the log in mechanic more easier to log in like other game.
A: We have been optimizing the function of switching Accounts and have conducted tests in several regions. In the future, this function will be launched. Please look forward to it.
Q1: The lag issues after the update.
Supplier network fluctuation and network congestion during Internet rush hours would cause network problems. In regards to the network issues, we have established a professional team to constantly deal with the emergencies. Meanwhile, we will keep optimizing and improving our network.
Please tap FAQ for more issues regarding the network.
FAQ: https://pinoygamer.ph/threads/mobile-legend-lag-issue-faq.7716/
Q2: Some mythic players should be ranked down back to the legend. It's a hindrance for us who take the game seriously.
Meanwhile, we will keep improving the mechanism of Mythic Points. What’s more, we are designing Star Protection Cards for Mythic players. In the future, Star Protection Cards will be applied to Mythic players.
Q3: I suggest that you should make the survival game mode optional to download because I think it takes a lot of storage and I don't even play this arcade game mode.
Soon, we will change our way of downloading our resources. You could choose to download only the arcade mode resources you want.
Q4: Have a discount on the National Flag change card.
On Dec 12, 2019, we will offer discounts on National Flag Cards and offer discounts for other items (Starlight Member Cards excluded). Please stay tuned for our activities!
Q5: After entering in the game and start a battle for the first time, if you immediately learn how to utilize skills with the help of skill indicators after entering the battlefield, you will find the skill indicator becomes shorter.
Now, the skill indicators are normal again.
Q6: Please make Chess TD permanent and players are looking forward to having more achievements and heroes added.
The CHESS-TD Mode will be reopened in December this year in an all-new way. Please stay tuned!
Q7: The battlefield icon is too small.
At present, we have made our icons smaller for better displaying our game, but the scope for tapping the button remains unchanged. In the future, we will make more adjustments in the size of the icons. It would take some time to get used to it.
