MSI Gaming Philippines launches pickup service for laptop repair and RMA

MSI Gaming, a world-leader brand in gaming laptops, wants to support its loyal customers by offering a free pickup service for warranty and repair claims within NCR Region. This service is a commitment to MSI laptop users to avail warranty services in the convenience of their own homes during the COVID-19 pandemic.



MSI Support channels are live

Different channels are available for end-users to get tech support for their MSI laptops. Onsite pickup requests can also be made through these channels for convenience.
  • Phone tech support: (02) 8470-3552
  • Email: [email protected]
  • For MSI Online Live Chat,
    • Go to ph.msi.com
    • Register / Log in
    • Click online chat
MSI Pickup Service terms and conditions
  • This service is valid to MSI Notebooks purchased from authorized dealers in the Philippines.
  • Notebook series eligible for this service are GT Titan, GS Stealth, GE Raider, GP Leopard, Creator Series, Prestige Series, and WS Workstation laptops.
  • Only Units covered by the warranty can request a pickup, and the unit's warranty will base on the invoice date.
  • On-site pickup is for NCR Customers only
  • MSI Service has the right to reject requests if the pickup location is inaccessible.
  • MSI Service also has the right to change the pickup schedule, and the end-user will be advised of the change a day before.
  • Logistic personnel does not troubleshoot or repair units.
  • MSI Engineers will check the unit according to the MSI Warranty policy.
  • Pickup schedule is 2-3 days after request confirmation.
Learn more https://mailchi.mp/f3d0065b25e3/laptopservicerepair
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About MSI

MSI is a world leader in gaming, content creation, and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface, and design aesthetics, MSI is a leading brand that shapes the future of technology. For more product information, please go to https://www.msi.com.


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