Pokemon Go All Known Issues

Discussion in 'Pokemon' started by LockDown, Jul 12, 2016.

  1. LockDown

    LockDown
    Moderator
    Topics:1,355

    Pokemon GO is now available for download in certain countries, the full rundown of the game's major bug issues has been updated by Niantic labs. The list of bugs are listed below and some solutions on how to fix them also the battery life issue is now being fix by the developers for more gaming life battery experience.


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    *This list are from the official Pokemon Go website.

    Pokemon Go Known Issues (as of July 11):

    PokeCoins and premium items do not appear in my account

    Please try the following steps if you're having trouble seeing PokeCoins or premium items in your account:

    • Sign out and sign back into Pokemon Go. Open Pokemon Go, touch Main Menu > Settings and then select "Sign out."
    • If that does not resolve the issue, try powering off your device and restarting.
    Receive "You already own this item" error message (Android only)

    If your device loses internet connectivity while purchasing PokeCoins from the shop, you may receive the "You already own this item" error message. Please power off and restart your device to resolve this issue.

    Trainer progress temporarily resets to Level 1

    You may have inadvertently created two Pokemon GO accounts: one account using Google and one using Pokemon Trainer Club. If you create an account with one login method and later attempt to use the other login method, a second account is created. To resolve this issue, log out of your account via the Settings menu and then log back in with your original login method.

    Distorted audio

    In some situations, music and sound effects within Pokemon Go app may become distorted or delayed. This issue often occurs while connected to Bluetooth audio. We are aware of the issue and we are actively working on a solution.

    Heavy battery use

    Some devices may experience battery drain while playing Pokemon Go for prolonged periods of time. We are working on a solution.

    My location is incorrect, unavailable, or jitters/drifts

    We're constantly working to improve GPS accuracy and stability. In general, GPS accuracy largely depends on the device you're using and your signal/connection strength. To improve your device's location, please review the following settings:

    • Pokémon GO has location permissions enabled
    • Internet connectivity is enabled (3G, 4G, Wi-Fi)
    • Device location/GPS is enabled
    • Location/GPS set to high-accuracy mode
    Receive "This item is not available in your country" error when trying to download the app

    Please check your Google Wallet settings to ensure your address is based in the proper country. If this doesn't work, you could also try reaching out to the Google Play support team via their Help Center.



    source via gamespot


     

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