Ragnarok M Q&A


Casual Gamer
Jul 24, 2018
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Game Download link: https://www.ragnaroketernallove.com/romdl

Dear adventurers, We have received your queries. Don’t worry, Ariel will explain to you guys now!(Please read carefully, you may run into similar issue below)

1.Pre-Register rewards
You can go to NPC Miu(official event) at Prontera, talk with her and click “Pre-Register Gift” to claim the rewards. Note: it can be only claimed once per account.

2. Redeem Gift Code
I think you have already participate our “Share your character name” event and receive a gift code. To redeem this gift code, you can simply go to our website: https://www.ragnaroketernallove.com/jana and then make sure to enter your correct numerical character id & gift code. The items will be sent in-game through mail system.

3.Black Screen & Error
Thanks to the passionate adventurers, there are too many players in the game. So the server may take some time to load. Make sure to re-open the game when you stuck on the black screen.

4. The game client taking too much space
Before you download ROM, please make sure you have at least 5G storage space free for downloading the client. If you do not have that much space, you can also try emulator to play the game on PC device.

MuMu ROM emulator: https://ragnaroketernallove.com/mumu
NoxPlayer emulator: https://ragnaroketernallove.com/bignox

5. Recharge
For recharge related questions, please always make sure to check your in-game mail to claim your purchase.

6. ROM recharge payment method
1.You can recharge through Google Play, and App Store
2.Other method:https://pay.ragnaroketernallove.com/payment/
Tips: Make sure to put your correct user name for other recharge method.

Time Traveller

Newbie Gamer
Dec 10, 2018
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I would really love to play this game but I cannot due to the huge bulk that you have to download size just to install it. Why not make it smaller like just 60-80 Mb then once you have it make it a way that you download another batch for better app performance and in-game features? Btw I am still stuck at black screen even after an hour of waiting.