Tencent Gaming Buddy Bug Fixes

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Aug 7, 2018
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This is a thread compilation for Bug fixes on Tencent Gaming Buddy



Error Code 555745297
  • Try to disable anti-virus software
  • if you are using the nod32 or eset smart security, you need to disable all feature and settings or add all tencent exe’s to antivirus excluded
  • if it doesn't work, delete antivirus for fixing this problem
100% CPU Problem, If your CPU still 100% usage, please do these steps:
  • Exit TGB
  • Run TGB
  • Exit TGB again
  • Run TGB
Keys Do Not Work Problem
  • Go to the game and find the settings.
  • Choose the controls and select customize.
  • Click reset.
  • Click save.
  • Go to the Tencent Gaming Buddy keymap settings
  • The KeyMapping Mode and the Gaming Resolution should be same.
  • Click reset and then save.


Tips
  • Please keep the Firing on.
  • The default key of Firing is left, do not change it.
  • Be aware that you have to save after you do any reset.
I cannot log in with Google Play.
  • Google Play is not supporting for log in currently and we are working on this, please wait for updating.
.Engine download fail.
  • Exit Tencent Gaming Buddy
  • Go to this link and download: GameDownload.exe
  • Replace GameDownload.exe at this address: /AppMarket/GameDownload.exe
  • Run Tencent Gaming Buddy.
White or black screen
Install freeze at 98%
  • Before you install Tencent Gaming Buddy, turn off your anti-virus software.
FPS only has 30
  • Waiting for game update, fps is limited currently.
Sound delay
  • Check and update or reinstall your voice card driver.
Cannot register in Chinese version
  • Switch to English version, Chinese version is not supporting for other countries currently.
Error code: 154140712
  • Please click this link to download LSP Repair Assistant and use it by administrator.
  • If the first step does not work, try to restart your router.
Failed to startup Tinst.exe
  • Restart your PC, notice: you have to click “restart”, do not click shut down and then open your PC.
Install failed at 75%
  • Need logs, please tap win+R on your keyboard and paste %Temp%\GameDownloadLog into Run.
  • Do a zip or rar and then send to Telegram: @TGBAchen
Does Tencent Gaming Buddy support Macbook or iMac
  • It DOES NOT support.
Can Tencent Gaming Buddy run on 2 or below 2 ram?
  • It CANNOT run on, the Tencent Gaming Buddy needs 3 ram at least.
Facebook log in fail
1.Set DNS as 8.8.8.8 or 8.8.4.4
  • Go to Windows Settings and find Network & Internet.
  • Find Change adapter options.
  • Find your adapter and right click to find properties.
  • Find TCP/IPv4 and then click Properties.
  • Choose "Use the following DNS server addresses" and tap in 8.8.8.8 and 8.8.4.4, then press "OK".
2. If the first step does not work, try this step
  • Go to Internet Explorer(IE)--Internet Options--Connections--LAN settings--DO NOT mark "Use automatic configuration script", then press "OK"
  • If the second step does not work, check your PC whether has virus.
Microphone does not working
  • Right click your sounds on the task bar and select sounds.Check Playback and Recording that you choose the right one as default.
Do not shows the game/Nothing on the Tencent Gaming Buddy.
  • Check the time whether it is correct.
  • Check the internet is working well
  • Go to any explorer and open any website, if the internet is great, follow the next step.
  • Please click this link to download LSP Repair Assistant and use it by administrator.
  • If still cannot shows the game, please restart the router.
Install error code: 23
  • Check the time whether it is correct.
  • Check the internet is working well, Go to any explorer and open any website, if the internet is great, follow the next step.
  • Please click this link to download LSP Repair Assistant and use it by administrator.
  • If still cannot shows the game, please restart the router.
Error code: 1
  • Please download our bat file to fix this problem, here is the file link
If you have other problems or solution dont hesitate to post below
 
World Flipper
World Flipper

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